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Privacy Policy

Effective Date: September 30, 2025

Lighthouse Counseling, PC (“Lighthouse Counseling,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard information when you engage our services, visit our website, or contact our office.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, date of birth, and insurance details when you book appointments or submit forms.

  • Health Information: Information shared during counseling sessions, assessments, or via telehealth, which is protected under HIPAA.

  • Technical Information: Non-identifiable information such as IP address, browser type, and website usage patterns when you visit our site.

2. How We Use Your Information

We use your information to:

  • Provide counseling and therapy services

  • Schedule and manage appointments

  • Process insurance and billing

  • Communicate with you about your care or inquiries

  • Improve our services and website functionality

  • Meet legal and regulatory requirements

3. Confidentiality & HIPAA Compliance

All client health information is treated with the highest confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Your therapy records are securely stored and will not be shared without your written consent, except as required by law (e.g., risk of harm to self/others, court orders, or mandated reporting of abuse/neglect).

4. Telehealth Services

When participating in telehealth sessions, your data and communications are protected through HIPAA-compliant platforms. We encourage clients to use secure internet connections and private environments for their sessions.

5. Information Sharing

We do not sell or rent your personal information. We may share information only with:

  • Insurance providers for claims processing

  • Other healthcare providers at your request

  • Legal authorities when required by law

6. Data Security

We implement reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure.

7. Your Rights

You have the right to:

  • Access and request copies of your records

  • Request corrections to inaccurate information

  • Limit or revoke authorizations for disclosure

  • File a complaint if you believe your privacy rights have been violated

8. Website & Cookies

Our website may use cookies or analytics tools to improve performance. These tools do not collect personal health information. You can disable cookies in your browser settings.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the “Effective Date” at the top.

11. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us:

Lighthouse Counseling, PC
121 Jackson Street
Newnan, GA 30263
Phone: 770-251-5873
Fax: 770-304-2201
Email: office@lighthousenewnan.com

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